WordCamp 2007: Day 1: Designing the Obvious Robert Hoekman, Jr.

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NOTE: Sorry, typed this live. Please excuse the typos and errors.

  • link to session
  • reducing design elements, form elements, focus a page
  • what makes an ‘obvious’ blog?
    • 2 principals. building only what is absolutely necessary
      • 1) ditch what is not essential
        • each screen lot more focused and easier to use
      • 2) surfacing important elements
    • blog essential elements are different
      • make sure in blog pages that you have elements on page that are essential to make point clear
      • that’s what blogs about
      • make sure take all out that doesn’t have to be there
  • audience question: what are the essential elements
    • essential elements
      • search
      • comments
      • post title
      • the post itself
      • about page
        • what is this blog about
        • reader may not know what site is about
        • what is your bran
      • link to permanent URL
      • most popular posts
        • and short list of related posts
      • good writing
        • e.g. guy works for adaptive path
          • turns out that todd put up post usability path to failure. he talked about companies focused on business model but if you focus on usability it’s going to be a failure.
            • robert wrote back why narrow mindedness is a path to failure
              • have to have good value proposition
              • have to understand user
            • todd responded to feedback, here’s what i really meant and turned it into a conference
              • got attention by being controversial
          • need to say what you mean
      • speed (extremely important)
        • google did a study
          • instead of 10 results they did 25
            • taking longer to load
              • growing impatient
            • lost something like $3M in small time with small sliver of people
    • not essential
      • comment count
      • author
        • they’re looking for content not looking for me
      • blogroll
        • matt: personally disagrees and likes blogrolls as a way to discover other sites. act of sending people elsewhere is part of the nature of blogging
  • surfacing the important elements
    • make sure right things in front of user and wrong things are not
    • make it easy for people to glance at page
    • userinterfaceengineering.com
      • 5 second test
        • show for 5 seconds and ask them to remember what they saw
      • robert does same for task oriented process
        • give user task and show them screen for 5 seconds and see if they can figure out
  • blogs aren’t not about action, but want to inspire them to get them to thinking
    • what can you do to encourage comments
      • instead of using word ‘comments’ using something that is more a call to action statement.
      • trackbacks
      • ideas, the post themselves
        • thought provoking topics
  • ? from audience: how can we graphically encourage comments
    • they are informative, the move you. emotive
    • it’s not about pretty pink flowers
    • it’s about getting people to react
  • from a business perspective
    • you put a blog up
    • you want to build your community
    • want people to come back to your site
    • wouldn’t want to send people off their site
  • why do bad designs succeed
    • e.g. myspace
      • it’s all about the history that helped them get famous
      • friendster had slow speeds and myspace had the speed
  • tumblr.com
    • an interesting thought streaming example that takes out some of the key elements of a blog

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I have been a ECOMMERCE and WEB STRATEGY CONSULTANT to successful startups and Fortune 1000 companies for over 10+ years with companies such as Cisco, Ask.com, Zappos.com, etc. I am currently the Global Sr. Manager of Ecommerce and Web Strategy at Magellan GPS (www.magellangps.com). CONTACT ME with any ecommerce and web strategy questions. I more than happy to share. I call it INFOKARMA. jameskeylim [at] gmail [dot] com

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